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Shipping & Returns



We offer fast and free shipping on every order. All items are shipped via USPS first class mail within 2-3 business days from the date of purchase.


We want you to be completely satisfied with your purchase. If you are not 100% satisfied with our product, you can either return your order for a full refund or exchange it for something else. You can return or exchange your product within 30 days from the purchase date. All returned products must be returned to us via USPS first class, insured mail. Return shipping costs will not be refunded or credit given towards the new product. 

Returned or exchanged products must be in saleable condition and in the original box and/or packaging. Please contact us directly at orders@jellystrands for authorization regarding your return or exchange prior to mailing the product back to us.

Now Offering Free Shipping Anywhere in the U.S.